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Questions

 

Do you have a storefront?

We do not have a storefront, but we do sell retail from our bakery. Please call us at  978-462-9676, or email us at dmari@plumislandcookiecompany.com or order through the website. We offer free local delivery in the Newburyport area.


What cookie flavors do you offer?

Our specialty is an old European style butter cookie with ground vanilla beans. We also offer our butter cookies flavored with extracts, spices, honey, ginger, molasses, cacao, and chocolate bits.

Are all orders custom designed, or do you stock some of your cookies?

All our cookies are baked to order in small batches, rolled and designed by hand using only quality local ingredients.


How are cookies sold and priced? 

Cookies are are tastefully packaged in gift boxes with matching purple tissue paper and raffia ties and are offered in three sizes and priced as follows. 

Small gift box of five 2 - cookie packages
Medium gift box of ten 2 - cookie packages
Large gift box of fifteen 2 - cookie packages

All most  every cookie design can be used as a special occasion favor with a custom hang tag and choice of raffia color.
Favors packages are a available in a minimum quantity of 12 packages.

1 - cookie for  $3.75
2- cookies for $5.00

Have an idea for a cookie design call the bakery and if we can make it beautiful, we'll bake it!


Are the cookies nut free?

All our cookies are nut free, BUT our small bakery in NOT, so please let us know if you have a food or nut allergy and we will do our best to help you find a bakery consistent with our quality that can accommodate your specific needs.


How much advance notice is required to place an order?

For gift boxes two day advance notice is helpful, but not required. 

For favor orders over 2 dozen packages as much advanced notice as you can provide will be greatly appreciated. With one baker and one oven we encourage Brides to place their order 3-6 months in advance. We ask for 50% deposit at the time the order is placed and the balance 2 weeks prior to shipping or delivery.


How are the cookies packaged? 

We package our cookies in crystal clear cellophane bags that make a beautiful presentations, tied with natural raffia ribbons. Special occasion favors are available with a personalized hangtag at no charge with natural raffia, satin, silk or organza ribbons in any color.


What is the minimum number of cookies that I can order?

The smallest order for custom favors is 12 cookie packages. Gift boxes are available in five, ten and fifteen 2-cookie packages. 


How are orders shipped?

We take pride to carefully package our cookies so they can be shipped. USPS Priority mail is the preferred shipping method.


Do you offer samples?

We offer a small Tasting Box of Favors that includes a 1-cookie and 2-cookie package with sample raffia color and custom hang tag for $15 plus shipping.


What methods of payment do you accept?

We accept all forms of payment, cash, check and credit cards. For special orders a 50% deposit is required to hold the date and payment in full is due two weeks prior to shipping or delivery.


Do you sell wholesale?

We prefer to sell directly from our bakery, but our cookies are sold at very selective stores, markets and gourmet shops who's quality and standard reflect those of our bakery. 

Please contact owner/baker Dawn Marie Shay to discuss wholesale opportunities at 978-462-9676.

 

 


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